Domestic orders are processed within 1-3 business days (Monday thru Saturday) we use first class mail. International orders are processed between 1-3 business days. Ship time for U.S. orders is 2-5 business days depending on your location and the efficiency of your local post office. International ship time is between 1-2 weeks depending on your location and efficiency of your local post office.
Please make sure to submit the correct address. We are not responsible for packages that are lost/stolen. Once your package leaves our premises we are not responsible for them as USPS is a shipping service that you agree to allow us to send for you. Once we send the liability is between you and USPS; however, we will do our best to help you find your package since each order comes with a tracking number. In the case where the tracking says delivered but you haven't received your package, you can visit your local post office or contact USPS to file a claim.
MESSAGE FOR INTERNATIONAL CUSTOMERS:
WE ARE NOT RESPONSIBLE FOR ANY CUSTOM/DUTY TAX FEES CHARGED BY YOUR LOCAL GOVERNMENT. THESE FEES ARE NOT CHARGED BY US BUT YOUR LOCAL POST OFFICE AND LOCAL GOVERNMENT INSTEAD. PLEASE CHECK IN WITH YOUR LOCAL POST OFFICE TO VIEW THEIR FEE CHART. NO REFUNDS WILL BE PROVIDED FOR THESE FEES BECAUSE THEY ARE NOT APPLIED ON OUR BEHALF NOR ARE THE FEES PAID TRANSFERRED TO OUR ACCOUNTS.
Euphoria Fashion Shop Team